Where am I located?📍

Milan, Italy

Where do I ship to? 🌎

I ship all over the world. If you find I am not set up to ship to your country, please message me, and I can add it!

Do the posters come framed? 🖼️

I sell posters only—frames in the mockups are just for visual inspiration. I recommend thrifting a cool frame to match your new cool print!

Shipping + Handling 📦

Please make sure that your delivery/shipping address is accurate. If a parcel is returned due to an incorrect address, don't hesitate to get in touch with me via email to rearrange shipping within 6 months.

⚠︎ Note that the buyer is always responsible for all shipping/handling, insurance, and customs fees. Shipping covers the cost of shipping and insurance for the items, and not the customs fees.

Customs + Import Duties🧾

Since 1st January 2021, shipping in/out of the EU has changed. Each country will have its import duties/customs fees, please check you are happy with these before ordering, as you will be responsible for the taxes or charges you may receive.

What is the shipping + arrival time?⏰

Eva Bird Design goes by standard shipping rates: Ships in 5-7 Days + Delivered within 10-30 Days

What happens if my items arrive damaged or become lost in transit?😔

In the rare event an item arrives damaged (or never arrives), please email me with your order number and a photo of the damaged item and packaging to evabirddesign@gmail.com or via Instagram @evabirddesignso I can make a claim online.

Please do make sure your shipping details are correct, as I cannot accept liability for loss of a shipment because of an incorrect shipping address.

Is arefund possible if I am not happy with my items? 💔

Yes, it is. Please first send me an email with a picture of the received pieces and the reason why you are not happy with them. We will come up with a solution together!

⚠︎ However, you will only be refunded if the item is faulty, damaged, or if you were sent the wrong item. Refunds will be sent to the original payment method once I have received and inspected the item.

Do you accept custom orders? 😄

YES! I offer custom poster designs (created entirely for you) and one-of-a-kind digital illustration commissions. You can find them in my shop under Custom Orders & Commissions.

Tell me about the bird mail print club! 📮

Each month, you’ll receive an A6 print that doubles as a postcard + little surprises! Custom art right to your door — something special to look forward to each month! (Choose a one-time purchase or ongoing subscription.)

I do not permit my original products to be copied, reproduced, duplicated, resold, sold, or exploited. Please email evabirddesign@gmail.com with any questions or concerns, and I will respond within 24 hours.

X Eva